Too close for comfort: Passengers’ experiences of the London Underground | Nov. 1, 2009 | Greater London Authority

Between Highbury-Islington and Euston station, experienced most crowded route on London Underground with Satu this morning. The stress is higher than I remember on trains in Tokyo or New York. It looks like the problem identified in 2009 hasn’t been resolved by 2012. Morning rain didn’t help.

A survey of Tube users highlights the impact on people during morning peak hours, when some trains are carrying more than four people per square metre. Detailed interviews with Tube users also identified ‘coping strategies’ people adopt on overcrowded trains, from becoming more ruthless to ‘shutting down’.

From “Too close for comfort: Passengers’ experiences of the London Underground” | Nov. 1, 2009 | Greater London Authority http://www.london.gov.uk/who-runs-london/the-london-assembly/publications/transport/too-close-comfort-passengers-experiences-london-underground.

Inside the “Transport Committee Report”:

With more than four people per square metre during the busiest hour in the morning on some parts of the network, over 80 per cent of survey respondents said they experienced overcrowding which caused them discomfort, and more than half were sometimes unable to board the first train to arrive.

On the map, the black lines are “Maximal: 4+ passengers/sq metre”, and brown lines are “Very Crowded: 3 to 4 passengers/sq metre”.
Too close for comfort: Passengers’ experiences of the London Underground | Greater London Authority

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David Ing blogs at http://coevolving.com , photoblogs at http://daviding.com , and microblogs at https://ingbrief.wordpress.com . See .

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