Dissatisfaction with Aeroplan points on Air Canada codeshare
Codesharing @AirCanada flights may not give @Aeroplan points. Dissatisfied that brand loyalty is not recognized.
First, an exchange on Twitter:
|Question Reference #140201-000043|
|Customer By Phone (Entered by Aeroplan)||02/01/2014 10:37 AM|
I’m responding to the Twitter thread:
I am Aeroplan 9.. … ..2 have appended (to the bottom of the note) a copy of the ticket from Air Canada that shows that I booked AC872 connecting to AC9091.
When I issued the boarding card from home (attached) that reads AC872 connecting to LH848.
Since I booked the flight on aircanada.com as an Air Canada flight, I believe that I should be entitled to points on the FRA-HEL leg. Air Canada sold me a ticket Toronto to Helsinki, not Toronto to Frankfurt!
I appreciate that the online system may not recognize AC9091, which suggests some reprogramming should be done.
|Response Via Email (Aeroplan)||02/01/2014 10:37 AM|
|Dear Mr. Ing:
Thank you for your email.
Further to review of the travel documents submitted, we must advise that your Lufthansa flights were booked under an ineligible booking class (L). As such, no Aeroplan miles can be awarded for these flights. For future reference, our airline partners and their respective accrual schemes are listed on our web site in the section Earn Miles/Our Partners/Travel/Flights:
Please note, effective for travel as of January 1, 2014, Lufthansa flights booked under class L will provide 50% of the mileage flown.
We trust this aspect of the program has been clarified and thank you for your understanding.
Does this mean that I’ll get a better deal by booking Lufthansa flights than Air Canada codeshares?