Family room: reducing email overload | Webber, Heffernan, Yeganeh, Estrada, Augstkains | OzCHI 2013

Boomers use e-mail, post-millennial generation doesn’t, how can they share their lives in the electronic future?  From U. Melbourne, young researchers see the problem, envisioned some future technologies and practices.

Not yet even a real prototype, the abstract from preliminary research is published.

This paper introduces Family Room, a cross-platform solution to address email overload associated with personal information management (PIM), bridge the intergenerational disparity in technology use, and enhance reminiscence within geographically dispersed families. In response to the OzCHI 2013 24-hour Student Design Challenge, to design the future of email, this proposal focuses on families’ use of email alongside other communication tools for managing digital possessions. The aim was to identify an approach to reduce email burden while supporting users’ ability to connect with their family through a familiar platform. As this concept was designed and prototyped within 24 hours, further exploration and evaluation is recommended.

Webber, Sarah Ellen, Kayla J. Heffernan, Behnaz Rostami Yeganeh, Fernando Estrada, and Daina Augstkalns. “Family room: reducing email overload.” In Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration, pp. 407-408. ACM, 2013 at

Found this due to good citation work by the authors to Whittaker, Steve, and Candace Sidner. “Email overload: exploring personal information management of email.” In Proceedings of the SIGCHI conference on Human factors in computing systems, pp. 276-283. ACM, 1996 at

#email, #family, #overload