2014/10/17 10:45 Carolin Kowollik and Wolfgang Jonas, “Clashing cultures – a systemic examination of onboard and destination cultures in cruise tourism”, #RSD3

Carolin Kowollik and Wolfgang Jonas, second day #RSD3 “Business and Enterprise Design, Sustainability and Economic Policy” track at Relating Systems Thinking and Design 3, at AHO, Oslo, Norway

This digest was created in real-time during the meeting, based on the speaker’s presentation(s) and comments from the audience. The content should not be viewed as an official transcript of the meeting, but only as an interpretation by a single individual. Lapses, grammatical errors, and typing mistakes may not have been corrected. Questions about content should be directed to the originator. The digest has been made available for purposes of scholarship, posted by David Ing.

Program is at http://systemic-design.net/rsd3-2014/program/

Institut fur Transportation Design

  • Background in user centered design, and futures

In Venice, tourism a big issue

  • Lots of cruise ships in port
  • Passenger carrying capacity:  buses, trash, toilets
  • Venetians have to move out of town if don’t work in hotel, etc.
  • Venice turning into a Disneyland

Venetian protests:  No Grandi Navi, movement against cruise ships in Venice

  • Not socially sustainable

Other possibilities?

Sensitivity modelling:  Frederic Vester 2002, The Art of Interconnected Thinking

  • Mathematical
  • Doesn’t produce solutions, provides understanding

Systems thinking, defining variables

  • 1. Stakeholders
  • 2. Actions
  • 3. Space
  • 4. Conditions

Cross-impact analysis

  • Strength of influence across variables (0 == none; 3 == strong)
  • Active sum, passive sum
  • Plot:  active, critical, reactive, buffering

Interest in active and critical variables

  • Experience of cruise tourists can be bad or good
  • Respective of cruise tourists can be low or high
  • Size and number of cruise ships can be small and few, or big and many
  • Share of local economy
  • Local policy strength
  • Consumer culture

Effect system:

  • Strong influences shown, with reinforcing effects

Analyzing cultural identity of a cruise

  • Ways of traveling, ways of socializing, ways of housing, ways of working and learning, ways of dining, ways of recreation
  • Methods:  cultural probes, with log books

Sketchnoting of Carolin Kowollik presentation by Patricia Kambitsch at https://www.flickr.com/photos/shagdora/15556508662/

#design, #systems-thinking