Discovered Kyoichi Jim Kijima 2015 @SpringerJapan article “Translational and Trans-disciplinary Approach to Service Systems” cites Ing (2012) as “Science, systems thinking, and advances in theories, methods and practices”.  The more formal citation should have been in 2013 to “Rethinking Systems Thinking: Learning and Coevolving with the World”, in Systems Research and Behavioral Science, Volume 30, Number 5, (October 2013) pp. 527-547 at doi:10.1002/sres.2229 [or see the preprint]. Lags between blogging, sharing in the research community, and publishing.